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Several reviews have indicated poor customer service, high cancellation fees, and expensive rates for installation and service visits. The company is not very transparent about pricing for plans or equipment on its site, but you can read more ADT reviews here. Since its founding in 1994, Moni has provided home security solutions to over 1 million customers. The company uses high quality, warrantied equipment and smart home technology security systems while offering three separate plans. The company provides some false alarm protection features and has flexible options for customers who move while under contract. Consumers should note that though Moni Smart Security advertises free equipment and installations, it charges steep activation fees and requires its customers to sign lengthy contracts with high monthly monitoring rates.